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1000 Thank yous! Tech Support logged into my computer and got me all squared away. Something was corrupted. So they did a full backup of my dials, uninstalled the app, reinstalled the app, and imported my dials. Both problems have been resolved!

Thank you!

Yes. Let me know when you are ready, and I will provide the code

I want to add that Problem #2 (continually refreshing) happens even after selecting "Turn Off Auto Update" under "Speed Dial Preview Settings".