1000 Thank yous! Tech Support logged into my computer and got me all squared away. Something was corrupted. So they did a full backup of my dials, uninstalled the app, reinstalled the app, and imported my dials. Both problems have been resolved!

Thank you!

I sent email with code

Yes. Let me know when you are ready, and I will provide the code

I want to add that Problem #2 (continually refreshing) happens even after selecting "Turn Off Auto Update" under "Speed Dial Preview Settings".