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Under review

Two Problems: 1) Cannot Delete Dials, 2) New dials continually refresh

Stan 5 years ago • updated 5 years ago • 6

I am using the following:

Chrome: Version 76.0.3809.132 (Official Build) (64-bit)

FVD Speed Dial: Version 73.1.1

As of a couple weeks ago I noticed two problems:

  1. I cannot delete dials - this does not apply to ALL dials, but there are many that I cannot delete. There is no apparent reason why some can be deleted but others cannot. I never experienced this issue before.
  2. New dials added continually refresh - They initially refresh and get the image, but if I leave that group and go back, or close the browser and go back, the dials refresh again... EVERY time! I have never experienced this issue before.

I don't know if there was a new update within the past few weeks, but if so, is there a way to go back to the previous version?

Thank you

Stan 5 years ago

I want to add that Problem #2 (continually refreshing) happens even after selecting "Turn Off Auto Update" under "Speed Dial Preview Settings".

Under review
nimbusweb 5 years ago

Hello

Can we try https://anydesk.com/en ?

Stan 5 years ago

Yes. Let me know when you are ready, and I will provide the code

nimbusweb 5 years ago

Please write to team@nimbusweb.co 

Stan 5 years ago

I sent email with code

Stan 5 years ago

1000 Thank yous! Tech Support logged into my computer and got me all squared away. Something was corrupted. So they did a full backup of my dials, uninstalled the app, reinstalled the app, and imported my dials. Both problems have been resolved!

Thank you!

Customer support service by UserEcho