Uw opmerkingen
We have search option in the corner:
Please, give us screenshots of your problem.
You have 2 monitor setup, rigjht?
Отправили ли Вы свой бэкап?
Yes, that exactly what we need. Thank you.
Dear Lauri, why don't you want to tell us your EverHelper account login? We don't ask for password. We have database of all EverHelper users, so we just need your login to find you and check your database. We are not able to harm you knowing your login.
Hello! What OS and Firefox version do you use?
Can we try Team Viewer session?
Dear users, send us your account info (login) that you use in EverSync. We should check your database for errors, please.
Also tell us, do you all use Admin Windows account or guest account?
We didn't update the app yet. Changes were made on server.
Could you tell us, do you use Admin windows account or guest windows account?
Customer support service by UserEcho
Good day!
Let's find out where is the problem together.
1) Tell us your account
2) Check if your switched off Bookmark Synс in browser's settings. This one must be turned off:
Chrome, Firefox, Opera native Sync is the reason of duplicates problems. We advise our users to turn it off.
3) Clean your bookmarks database (delete duplicates, collect all bookmarks that you need, make your bookmarks database as it should be) and make backup of your bookmarks to file. You can do it in any browser, so you could have a copy if something goes wrong again.
4) Let us know what actions do you use when syncying: qukck sync (just click Start synchronization button) or merge, download, upload in EverSync settings?
5) You can user http://everhelper.me/client web version to clean bookmarks duplicates.