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Firefox install issues...

Marvin42 vor 8 Jahren • aktualisiert vor 8 Jahren • 6

Win 7

Installed Firefox successfully in Chrome but not Firefox.

Install initially appears to be successful then as expected I'm prompted to re-start Firefox.

This is from a fresh install of Firefox so no other add-ons are installed.

The add-on disappears completely after re-start.

Please advise / any ideas?

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nimbusweb vor 8 Jahren

Hi,


What's your Firefox version?


Thank you

Marvin42 vor 8 Jahren

Thanks for your reply, it's 48.0

nimbusweb vor 8 Jahren

When you open New Tab you don't see the Speed Dial?

Marvin42 vor 8 Jahren

No it doesn't appear. New tab controls are just the default for Firefox.


Checking back on add-ons, there is no evidence of it being installed. I search again, it shows as available to install, I click Install and am prompted to re-start Firefox. Then it's not there.... repeat...


I use FVD all the time in Chrome.

nimbusweb vor 8 Jahren

That's very strange. Shouldn't be like that.

We can make a teamview and check on you computer. Would you like to do that?

Marvin42 vor 8 Jahren

That is tricky, it's a work computer. If this is a unique issue, not known elsewhere, I will stick with FVD in Chrome...

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