when I have the previews set to auto generate or manual generation they always come back black. Can you confirm where the previews are stored so that I can ensure the folder has the correct permissions?
It stores in special system base. Can we try http://www.teamviewer.com/ ?
Yes sure, I have team viewer installed. How would you like to connect?
Can we try now? I need id and passcode. Please send it to firstname.lastname@example.org
sorry but is that meant to be .com at the end of the email
No, it is right - email@example.com
Customer support service by UserEcho