Hi,

This is the simples option, not always help but we encourage to try. 

- Copy and paste in address bar about:support  
- Select following http://nimb.ws/Vm5pjy 
- Rename this folder to any name and restart Firefox http://nimb.ws/awxfuW BUT don't delete it. Just rename. 

If it won't help, let us know.

Also, if you don't see welcome message but settings get rest, that will be fixed next update soon.

Hello

Please try to reinstall app now.

Wait for our next update, it will be released and fixed soon. Also, the other option is

We got many error reports, rolled back to the previous version. Just reinstall the extension.
https://addons.mozilla.org/en-US/firefox/addon/fvd-speed-dial/

Once we finish fixing major problems, we will launch a new update.  

Unfortunately, you can't keep older version for a long because new FF57+ will automatically disable it. There is nothing we can do, that's how Firefox team implemented. 
We try to fix everything that is possible.

Also backup your profile folder:
https://www.google.com/search?q=how+to+find+firefox+profile+folder&rlz=1C1CHFX_enUS749US749&oq=how+to+find+&aqs=chrome.0.69i59j69i57j0l4.3135j0j1&sourceid=chrome&ie=UTF-8

Thank you.

Thank you, we will check it.

Hi,

This is the simples option, not always help but we encourage to try. 

- Copy and paste in address bar about:support  
- Select following http://nimb.ws/Vm5pjy 
- Rename this folder to any name and restart Firefox http://nimb.ws/awxfuW BUT don't delete it. Just rename. 

If it won't help, let us know.

Also, if you don't see welcome message but settings get rest, that will be fixed next update soon.

Hi,

Please check if deals actually transferred. Right now it shows that it didn't work but it actually worked. This bug will be fixed next update. If you don't see all dials, please let us know.

Если приветственное окошко не вылазиет, но настройки слетают, то эта проблема будет скоро решена в след. обновлении.

Highly recommend using EverSync to backup your dails.
https://addons.mozilla.org/en-US/firefox/addon/fvd-synchronizer

Even though it is syncing, could you please if all dials already on you computer. If they are there, problem with syncing (visual part) will be fixed next update.

Thank you

It creates thumbnails for tiles. In new WebEx Mozilla removed functionality that we used before. You can set dials to manual previews like Gallery images or your own images.

If it takes your cursor out when you're typing - we will fix it in the next update soon