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Under review

sync won't work on Firefox ("blocked")

mastazi 7 years ago • updated 7 years ago • 4

Instead of the sync button, on Firefox I see a greyed out button (it says "blocked" instead of sync). I am a premium user and honestly I expected the plugin to work once it's made available for a certain platform. Firefox 59.0.2 on Android Marshmallow.

Under review
nimbusweb 7 years ago

Hello


Please check manual - https://everhelper.desk.com/customer/en/portal/articles/1941903-synchronization-buttons-are-inactive-in-firefox

mastazi 7 years ago

Hi thanks for your response, that works on Windows but not on Android.

nimbusweb 7 years ago

Hello


Do you mean Firefox for Android?

mastazi 7 years ago

yes mate, the plugin is available for download in Firefox for Android, and when installing it doesn't show any compatibility warning so I assumed it would work.

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