Under review

All my Speed Dials have disappeared. How do I get them back?

PL_FFUser 6 years ago updated by nimbusweb 6 years ago 3

Hi - Firefox installed updates tonight including to the speed dial addon I use without asking if I wanted the install or providing any option to back up my dials first.  Now I have no populated dials.  I had a large number of dials created over a long period (years) and I need to be able to restore them as I am not be able to recreate them. Can you please advise how I get them back (I'm assuming you do not just install over the top of existing versions and delete the previously saved dials without arching or backing them up first as storing these are the very thing most people use this facility for). Thanks

Under review


We launched update couple hours ago. Update extension to the latest version:  62.8.5 or Higher

This is the simples option, not always help but we encourage to try. 

- Copy and paste in address bar about:support  
- Select following http://nimb.ws/Vm5pjy 
- Rename this folder to any name and restart Firefox http://nimb.ws/awxfuW BUT don't delete it. Just rename it, for example Storage_OLD

Here is VIDEO

If it won't help, let us know.

The help listed is for if you can't start Speed Dial.  Speed Dial works it just doesn't have any of the tabs or hundreds of links I had saved under the various tabs.  I need these back urgently.  Thanks

If it didn't help

Roll back the old folder - rename it back. 


You will need to do following:
Option #2 or #3

Unfortunately, you can't keep older version for a long because new FF57+ will automatically disable it. There is nothing we can do, that's how Firefox team implemented. 
We try to fix everything that is possible.

Highly recommend using EverSync to backup your dails.

Thank you.