Refresh is not working!
A bit better than complete disaster on the last time, when you needed to roll back, but after just 3 minutes of using it, 1st bug - refresh is not working at all - when I refresh an existing dial, it removes the thumbnail and working as refresh endlessly. That was the problem last time as well!
Customer support service by UserEcho
Let us check that. I will forward that to the developers.
You also can use custom images for dials.
Did you Clean Cookies or Cache?
Also, extensions like CCleaners clean it and break. Do you use cleaners?
Just did. The result: Out of 4 dials that was in the endless refreshing phase, three are normal, refreshed.
But soon as I refreshed another one, it goes the same.
Would you like to make https://www.teamviewer.com with our developer? It is pretty quick, safe and free. We can do that tomorrow.
please contact us via firstname.lastname@example.org
Busy as hell, before the business trip, sorry. I would if I had time, but not on this occasion.
I use Firefox version 52.4.0esr and my 62.4.8 Speed Dial version won't refresh either . I do use CCleaner to clean cookies and cache but don't clean History I am having lots of problems but will address them under the appropriate topics. Please continue to review this for my circumstance
This is the simples option, not always help but we encourage to try.
- Copy and paste in address bar about:support
- Select following http://nimb.ws/Vm5pjy
- Rename this folder to any name and restart Firefox http://nimb.ws/awxfuW BUT don't delete it. Just rename.
If it won't help, let us know.
The website you lists merely takes me to another website. No folder is created to rename. I obviously don't get you solution. Please resolve all of these bugs.
We got many error reports, rolled back to the previous version. Just reinstall the extension.
Once we finish fixing major problems, we will launch a new update. Most likely you will have the same problem again.
You will need to do following:
Option #2 or #3
Unfortunately, you can't keep older version for a long because new FF57+ will automatically disable it. There is nothing we can do, that's how Firefox team implemented.
We try to fix everything that is possible.
Highly recommend using EverSync to backup your dails.
Unfortunately, still without any progress :(
Did you create new FF profile?
What is a FF profile?
I was trying to do all you listed on https://addons.mozilla.org/en-US/firefox/addon/fvd-speed-dial/ , adding exception to privacy, renamed Storage profile, clear the cash, but it simply doesn't work.
In addition, I had a password to open SpeedDial, now it is opening without entering the pass :(
Please read all instructions discussed above
I asked what is a "FF profile" - If you mean a version it is 56.0.1 (64-bit)....
And then replied that I did all what is suggested and that there is no improvement
Regarding FF profile:
Ok, thanks. Now I created new FF profile. And SpeadDials started to load and after populated app 3/4, they are stacked again with endless circles... If I do refresh or add new, it is the same. So, obviously something is preventing them for reloading. Of course, I have much less than the limit, just to be clear.
What we have now - User have a problem, write post, someone from the developers reply, in some post very unfriendly, but suggest some tips. User reply back with those, with "thank you", nothing that there are still issues.
No answer! Nothing, not even: Ok, we are working on it, we plan to fix it on the date dd-mm, we are sorry...
Great way to handle users!