Sync fails every time

Microsoft Surface Pro tablet - I synced my data from my main laptop so I could put it all on my tablet, and I can't sync.  It just tells me sync has failed.  There is nowhere for me to log in.  No other option.  This is what I see when I go to my account page:

I have uninstalled and reinstalled the ext. 

When I click the ext in the nav bar, it tells me I have to install FVD.  Which I have, I did a fresh install.