After Chrome update today, all the dials are showing blank images
cjeganmohan 3 years ago • updated by nimbusweb 3 years ago • 17
After the chrome update today, all the dials are showing blank images
Customer support service by UserEcho
Can you send screenshot with problem and version of Chrome?
Thanks for the quick reply. Chrome is Version 77.0.3865.120 (Official Build) (64-bit)
Here is the screenshot
Can we try https://anydesk.com/ ?
sure.. I downloaded it.. what to do now?
Please send id for Anydesk
587 338 431
I can't connect. Please launch Anydesk
It is launched and running...
I can't connect. Do you use Firewall?
yes.. behind a corporate firewall..
In the meantime, I tried to edit the dials. When I click edit and modify ( without actually doing any changes), the images on the dials are back ( even though the bg on the dials are quite bad). However this trick doesnt work for dials with custom images.
Did you use sync feature?
yes.. Synched several time since I faced this problem.
Please try to reinstall app and download dials again.
Now I overwrote the local data from the server. This brought back my custom image for dials too.. However the background of the dials are looking gray, as shown in the previous image.. Can anything be done about this?
If not, I can live with this.
Ok will try that after a few hours.. If I have more trouble, I will contact support again. Thanks for your prompt help. much appreciated.
Actually re-installed the extensions now.. Everything is back to normal now..
Thank you very much for your help!!