Since the last update, the background has changed & I can't change it back to mine. Everytime I change it, it go back instantly to the default one with a sunset. With parallax... I really don't like it by the way. Can you do something with this bug ? Thx
Customer support service by UserEcho
Hi. Could you make a video of your bug? We will try to find a solution to your case together.
Make sure that you click Apply changes button
thank you for trying to help me.
I clicked on the Apply changes button each time i tried to change the background. But nothing happens. I disabled the ad blocker too, but that does not change anything either.
Can we try Team viewer session?
Here is the video : Video via WeTransfer
Each time I click on the button Apply changes.
I prefer to avoid screen sharing with someone I do not know, I'm not comfortable giving access to my computer remotely. Sorry for that.
you've delete video. Could you upload it again? or send to to email@example.com
Here is the video again : https://we.tl/t-qdMTbiqOn6
The link will expire after a few days :)
I think I was having the same problem in Edge. Local files or from url both didn't work.
The "Save changes" button seemed to give no reaction. The dialog didn't go away. I tried to log out then selected the background from url and clicked "Save changes". This time the dialog went away and the background was changed successfully. But if I log in, the "Save changes" button doesn't work again. The refresh button works with "from url" and I can see the image, but the image doen't change when select from local files.
I found some pictures that can replicate the problem.
No. 1 works. No. 2 doesn't work anyway. No. 3 works after No. 1 or 2 selected.