0

Does CC (Crap Cleaner) wipe out all dials and make FVD ask to change privacy settings? I have remember history selected but FVD says I dont. Help! 6-25-18

Billy Dupree 6 років тому оновлено Gleb Khegay 6 років тому 3

Hello. Make a screenshot and upload CC cleaner's settings for firefox please.

Yes, there is a problem with cleaners and Firefox version of FVD Speed Dial. Add FVD speed dial addon or whole firefox profile folder to exceptions in your cleaner. 

Cleaners can cause database problems like "Never remember history" problem and wipe all your data that can't be restored. We highly recommend to use local backups and EverSync synchronization with our servers if you use cleaners.

If you see "Never remember history" message, you can do the following: 


This is the simples option, not always help but we encourage to try.

- Copy and paste in address bar about:support  
- Select following http://nimb.ws/Vm5pjy
- Rename this folder to any name and restart Firefox http://nimb.ws/awxfuW BUT don't delete it. Just rename it, for example Storage_OLD

Here is VIDEO
http://nimb.ws/XrkKQ2

If it won't help, let us know.

These actions will not return your dials, but only access to FVD speed dial addon.